IT Consulting

We solve problems, we deliver solutions, we offer optimization in business performance and operational productivity. And all this while we always make sure that our services are combined and completed to provide you with the best technologies with the highest possible benefit at all times.

Software Engineering

You have individual needs that cannot be covered by a standard software? Then we can offer you support in the development of your tailor-made solution. Together, we decide on the platform, design the processes and take over the project management. This way you get the optimal solution from one source. The special strengths of the add7 development team lie in the solution of requirements in a strongly regulated environment. The cross-departmental QA knowledge creates security for your processes and thus for your company. CMMI, RAMS, GxP, etc. are basic conditions in which our specialists move result-oriented.

Software Testing

Our tasks range from requirements engineering, quality assurance and implementation to test automation. Our strength lies in the combination of project organization and implementation as well as a significant cross-industry quality assurance knowledge.
Based on your or our own test strategies and test plans, our experts carry out the tests in a results-oriented, cost and time saving manner. Continuous reports and a professional error management accompany the projects.

The further advance of computer technology, e.g. computer-aided control and regulation tasks, in all areas of life is unstoppable. This penetration of computer-aided control and regulation tasks is taking place completely unnoticed by the user and is continuing to advance rapidly.

Business Intelligence

In the area of Business Intelligence we have specialized in "Predictive Analytics". Together with our partners we offer you support in the following consulting fields:

  • Consulting and solutions in the area of reporting strategies and process consulting for Business Intelligence
  • Data Quality Assurance (DQA) / Data Governance
  • Creation of forecasts based on complex Data Mining methods and/or statistics
  • Process optimization in the areas of reporting, DQA and Master Data Management
  • Development and establishment of new BI/DWH processes (e.g., data quality assurance, data governance). Data Reconciliation
  • DWH/BI organizational consulting (transfer of DWH/BI projects into the line organization, establishment of DWH/BI competence centers)
Document management

We support you from requirements analysis, creation of specifications and vendor selection to project management and the implementation itself. Furthermore, we offer you our know-how in optimizing your business processes and creating a company-specific process map.
As a partner of Canon, we can draw on many years of experience in implementing the DMS Therefore. Implementations at well-known customers have been successfully realized. All topics of organizational consulting, project management, customizing and the realization of complex interfaces were implemented by our consultants. Our interdisciplinary team can also advise you on legal issues in the area of DMS.

IT Service Management

To support your optimized processes in the best possible way through IT, we offer you support in the area of IT Service Management. The exciting transformation of an IT department from a cost center to a service and thus profit center is the focus of our support.
In coordination with IT governance, we develop strategies with you to introduce ITIL and ISO20000 in your company. Expertise in the common ITSM systems and a service center for the OTRS Service Management System round off the overall portfolio.

Customer Relationship Management

The behaviour towards markets, interested parties, customers, market participants and, above all, our own employees is at the centre of attention. To enable you to plan more efficiently in the future, we offer you support in the corporate alignment and implementation of CRM projects. Increasing efficiency in marketing & sales, customer retention, cross- and up-selling as well as analytical CRM to better prepare markets or analyze market movements are topics on which we offer strategic, organizational and technical consulting. CRM concerns all fields of work of your company and should therefore be considered in the corporate strategy!

Is cheating a customers' thing?

Evidently yes! If you don't raise your customers' awareness of your offers and your service, then the competition is already waiting and you will lose your customers and consequently money! We offer you our expertise in the area of customer retention. We have the right experts for topics such as loyalty programs, cross- and up-selling strategies, as well as automation based on data warehouse models and CRM applications.

Partnerships CRM

Our consultants have years of experience with the most diverse technological platforms. In the area of CRM we are a successful SAGE partner. Our activities in the analytical area are supported by the partnership with SAS, Teradata and Tableau.